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Facility Management





Effectively and Easily manage users in an Adda, assign access rules etc.   Manage Users

Accessible to: Admin Team

  • Resident accounts can be added, approved, deactivated
  • Bulk upload from spreadsheet to create Resident Accounts
  • Admin Access to users provided from this Application
  • Access can be provided specifically to a Management Application
  • Manager roles can be created for Office Staff
  • Following is the Role Matrix for Users in ApartmentAdda
  • All Change made to a User,Flat is Logged for traceability
  • Search on Any Family Information, Vehicle Information, User, Part Phone number etc.
  • Send Email and SMS Broadcasts to All or Selected Sub groups
  • View Statistics on ADDA Usage and fix bouncing Email Addresses to drive usage.
  • Manage all Housing Society Data like Sale Deed Number, Move In/out Forms in One Place


Following are the Roles in ApartmentADDA.
User Role Matrix of ApartmentAdda











Admin only forum with complete Email Integration   Admin Forum

Accessible to: Only Residents with Admin Access ( typically Management Committee )

  • Admin Forum is available only to the Admin Team
  • Same features as that of the Resident Forum
  • Can control instant email notification, receive and reply to and from email

Dedicated repository only for Admins   Admin Files

Accessible to: Admin Team

  • Storage space for scanned agreements, work in progress documents
  • Once document is ready to be shared with all residents, one click publishing sends it to the Document Repository

Easy to register and track complaints, automatic escalation and integration with Asset Tracker   HelpDesk Tracker

Accessible to: Admin Team

  • A resident can lodge two types of Tickets - Personal and Community
  • "Personal Tickets" can be viewed only by the resident and other members of his or her flat.
  • "Community Tickets" can be viewed by all residents
  • HelpDesk updates sent through E-mail and SMS
  • All Tickets can be viewed and acted upon by the admin
  • Driver for each Ticket can be assigned, status can be changed with relevant notes
  • Tickets can be automatically escalated if it is not acted upon within a set timeframe
  • Escalation owners for each level, transition rules can be set for each category
  • Residents can lodge a Ticket just by sending an SMS to a dedicated Number given to each ADDA!
  • Tickets can also be raised from the Android Application - Install from Google Play

Track all the Projects and Meetings in a simple and clean interface   Meeting & Project Tracker

Accessible to: Admin Team

  • Long running projects can be logged under customizable categories, responsibility and status can be assigned
  • Work-in-progress notes can be updated. Notes get saved with the author and date automatically
  • Ensures continuity of work on projects - easy hand over of projects if the issue owner is going to be away for a long while
  • Projects can be watched - so any updates will send an email alert
  • Each Projects gets a project card - and can be tracked easily
  • Create Meetings with agenda items, set date, time and Venue for the meeting
  • ApartmentADDA sends automatic Email and SMS Reminders for the participants
  • Take Minutes of the Meeting and Resolutions for each of the Agenda Items
  • Close the Meeting and share the Report by Email to all Invitees

Track all association assets, track inventory, set service alerts   Asset & Inventory Tracker

Accessible to: Admin Team

  • Information on capital assets can be stored in this application - Asset name, tag number, purchase price & date, scanned documents etc.
  • Service providers can be assigned to each Asset
  • Email or SMS alerts can be setup for preventive maintenance appointments, renewal of AMC contracts etc.
  • Easy documentation of Service History
  • Easily Track Inventory
  • Track additions and removal of Inventory, by date and user.

Conduct online elections in a safe and secure manner for maximum participation   Secret Ballot

Accessible to: Admin Team (Individual ballot accessible only to the designated Election Officer)

  • The Online Secret Ballot mimics the physical ballot and has more features
  • Only the election officer who sets up the poll can view the results online.
  • Ballot can be configured with various settings - e.g., one vote per flat
  • Once poll is closed, the scores and attendance reports are readily available and can be printed by the election officer

Readymade reports from all Applications - printable, excel exportable   Admin Reports

Accessible to: Admin Team

  • Reports from all Management and Accounting Applications consolidated in this application.
  • Very useful readymade reports such as Residents List, Vehicle report, Maintenance Fee defaulters, Cash Flow report, Expense report etc.
  • Any report can be published to the Notice Board with single click, so they can be shared with all residents.

Maintain list of Association Vendors   Maintenance Contacts

Accessible to: Admin Team

  • The central directory of your AMC contacts, other maintenance contacts.
  • Due dates of upcoming payments can be set so that you can avoid penalties.
  • These contacts can be assigned to designated Assets in Asset Tracker

Visitor Management and Staff Attendance Tracker   Move In/Out Tracker

Accessible to: Admin Team

  • Setup a workflow for tracking Move Ins and Move Outs.
  • Capture I-Form, J-Form and Share Register Details for each Member
  • Capture Lease Start and Lease End for Tenants
  • Verify if all documents have been submitted by member and generate defaulters report
  • Customize fields for your societies needs.

Setup application for Public page of an Adda, upload Apartment Photos   Setup Adda Profile

Accessible to: Admin Team

  • Here you set up the the public face of your Apartment complex ( My Adda Profile)
  • Residents need not repeat directions to their visitors. ApartmentAdda lets them email this page to their visitors.
  • Moderate Messages Posted on the Public Wall of your Apartment

Maintain and easily manage all the staff working in the complex   Staff Manager

Accessible to: Admin Team

  • Directory of all staff specific to a flat, such as domestic help, driver, cook etc.
  • Status such as 'Active', 'Temp', 'Expired' can be assigned to control entry
  • Details such as Badge Number, phone number, email, address, photograph can be stored for each staff member
  • Easy and efficient Search Facility
  • APIs available to seamlessly integrate with hardware devices like RFID cards, Bio-metric scanners etc.

Visitor Management and Staff Attendance Tracker   Visitor & Staff Attendance Tracker

Accessible to: Admin Team

  • Track Visitors and Staff Entering and Leaving the Complex
  • Assign multiple gates and track movement at each gate
  • Integrated with Staff Manager
  • Configurable Visitor entry reasons eg. Personal Visit, Door Delivery etc.
  • Comprehensive Reports to track the entry / exit
  • APIs available to seamlessly integrate with hardware devices like RFID cards, Bio-metric scanners etc.