“This Estate Manager workshop is really good, I had an opportunity (to) meet different Estate Managers. The gathering was very useful, should be conducted frequently, probably for full day.  We were able to discuss & exchange opinions & ideas. Thank You.” – A. Prabhakar. Estate Manager, SJR Verity

“Very good session, learning skills Applications are good. Good software to learn – ApartmentAdda. Very good workshop I have experienced.”- Ravi. Estate Manager, Sobha Aquamarine

“It was a wonderful session, which makes helpful learning and experience. As per my knowledge we need to have little more workshop on the same. I have been already using the same software (ApartmentAdda), it is very useful for those with computer knowledge.”- N T Sreedhara. Estate Manager, Salarpuria Properties

“In future this type of Estate Manager workshop please intimate regular manner. So we will attend the same. It will help me a lot.”- Rajan Babu. Estate Manager, Royale Habitat

“Learned a lot from ApartmentAdda. Very good experience. Thanks.” -P.Ravichandran. Estate Manager, Sobha Opal

“Good presentation for Facility Management” -S.Dinesh Leo Martin. Estate Manager, Sobha Rose

“The experience was great and it was a learning experience.” -R.L. Madan. Estate Manager, SJR Redwoods

“Very good workshop. It is a get together of all Estate Managers & we can share ideas/experiences. In this workshop, you can give training how to handle the complaints/financial statements & presentation to committee & residents.” - Murthy. Estate Manager, Zen Gardens

“Good Efforts” -Aminath Babu. Estate Manager, Petra Park

Workshop moments

The workshop was designed to provide a platform to discuss challenges, exchange best practices and learn how to leverage software to make their work easier. Networking was the obvious byproduct.

It turned out to be a highly successful workshop, with all participants showing great enthusiasm in excelling in their role, and an eagerness to know more about ApartmentAdda. Many participants wanted such workshops to be conducted frequently and making some as full-day workshop with technical topics.

The organizers were inspired by the healthy turnout with 90% of the registered participants attending this workshop, despite the torrential rains that lashed down on Bangalore! There were some walk-ins as well.

The session started with Mr. Sridar Chari – Admin Head of Palm Meadows and a District Chair Person of Lions International, delivering a highly motivating keynote. His focus was on the role of Estate Manager itself, and how the whole community looks up to this role for support and adherence to the rules & by-laws. He stressed the fact that Management Committee has peace of mind when there is an efficient Estate Manager in-charge of the Association Office, who can hold his ground despite various challenges.

Sridhar Chari-Palm Meadows, delivering the KeyNote

This was followed by a presentation from the ApartmentAdda team, on the discipline of Estate Management and the Focus Areas of an Estate Manager - Complaint Management, Vendor Management, Asset Management, Financials Management and interfacing external parties such as Govt. Officials and Banks.After this presentation, the ApartmentAdda anchor grouped the participants into 4 teams. Each team could take a focus area and present a 5 minute case-study.

The hall buzzed with enthusiastic discussions, with networking and a high-tea.

In the Picture below: Rajan Babu-Royale Habitat & Vinoda-Prestige Greenwoods

In the Picture below: (clockwise from left) Gopinath-Madhuban, Aminath Babu-Petra Park, Martin- Sobha Rose, Ganesh-Manjunath Enclave

In the Picture below: (clockwise from left) Madan-SJR Redwoods, Ravichandran-Sobha Opal & Kalyan-Sobha Rose

The presentations started with the first one being on Asset Management – specifically understanding the STP – Sewage Treatment Plant. It was agreed by all that the STP while being the most-utilized common Asset in a Gated Community, also becomes the most maintenance intensive when not understood properly or not installed correctly. Mr. Sreedhara from Salarpuria properties explained with a diagram how an STP works and clarified subsequent questions from the audience. He also offered his help in case any of the participants needed in future.

In the Picture below: Sreedhara-Salarpuria Properties, presenting STP Technical Diagram

Other three presentations were on Complaint Management, Experiences of a new Estate Manager and liabilities of an Estate Manager.

All presentations were throughly interactive with the participants chipping in their inputs in a very constructive manner.

This was followed by a walkthrough of ApartmentAdda, participants were most interested in Online Complaint Management, Preventive Maintenance Tracking and Financials Tracking.

The focus of this workshop was Online Complaint Management – ApartmentAdda’s COMPLAINT TRACKER. The ApartmentAdda Product Manager walked the audience through the COMPLAINT TRACKER and the reasons why it is important that all Complaints be logged in one place, no matter from which sources they originate. The audience also stressed that it is important to get acknowledgement from the Complainant whenever a Complaint is closed. This is the functionality met by the Feedback loop triggered by ApartmentAdda’s COMPLAINT TRACKER. and track them to closure. Escalating complaints which the Estate Manager has no authority to work upon was also discussed.

A short overview of the ASSET TRACKER was provided. There were interest from the Audience about the online Billing and Collection management – the INCOME TRACKER, which has been agreed to be part of the next Workshop.

Online Complaint Management session

Overall, all of us took back a very wholesome 3 hour experience of learning from each other. Everyone agreed that we need to have such workshops with longer duration and more of ApartmentAdda can be covered.

The ApartmentAdda team wishes to sincerely thank the Management Committees who signed up their Estate Managers, and the Keynote Speaker and all the Managers who made the workshop such a success!

Last but not the least, the ApartmentAdda team feels proud for conducting this workshop most professionally and getting such overwhelming response and request for further workshops!

Read all Feedbacks. View all Photos.

Wishing success to all!

Snippet:

“With borewells running dry and no Cauvery water in sight, alarmed apartment and residential communities are looking at RWH alternatives, especially now that BWSSB has made all buildings RWH mandatory from November 1st this year.”….

Full article:

http://bangalore.citizenmatters.in/articles/view/1590-apartmentadda-water-workshop

The Hindu features an article written by S. Vishwanath – Rain Water Club, our Content Partner for The Water Workshop.

Snippet:

“Apartments are the new reality of urban living. One of the key challenges is to meet the water supply demand to keep all the amenities working. Here is a small checklist that apartment owners, associations and builders need to keep in mind so that the taps in the flats do not run dry

* Since multiple sourcing will be the order of the day, make sure that the sustainability of sources is kept in mind when connecting systems. In simple terms, will water continue to come from the main pipelines? Will the borewells continue to give good quality of water for the next 20 years? Is the apartment designed well for water tankers to come in and empty their loads systematically without disturbing the residents or the neighbourhood?.” …

Full Article:

http://www.hindu.com/pp/2009/11/28/stories/2009112850360700.htm

You bet we are looking forward to the workshop on Sunday!

“High-rise apartments might come with the promise of all the trappings of luxury such as landscaped gardens and swimming pools, but the dream home lies far ahead due to scarcity of water in the city. In a bid to educate apartment dwellers on how to wisely use water, an IT firm has decided to hold water workshops in various apartments in Bengaluru…”

ApartmentAdda invites participation in The Water Workshop on 6-Dec-2009 from all Apartment Complexes in Bangalore. Depending on the success of the current workshop we shall be happy to host more such workshops on Water as well as other important topics.

Read complete article here:

http://www.deccanchronicle.com/bengaluru/it-firm-teach-wise-water-use-864

An action plan for the housing communities aware of the water situation in the city,  and ready to take charge of it. ApartmentAdda brings one of its kind Water Workshop – consumers, suppliers and the experts on water under one roof!  Incidentally the same roof of the venue collects rainwater for reuse too! See the RWH system installed at the venue, discuss water management issues with other apartment communities, take back contacts and resources for all your water initiatives!

Venue: SJR Redwoods – Sarjapur, Bangalore

Date: 06-Dec-2009 (Sunday)

Time: 9AM – 12:30PM

Has your Apartment Community signed up yet? If not, do register! Limited seats available.

In the backdrop of the alarming water situation of our city and Rain Water Harveting being mandatory from Nov-01-2009, ApartmentAdda brings The Water Workshop for Apartment Communities – on Dec-06-2009!

We invite you to participate in this one of its kind event that brings together Apartment Owners Associations, BWSSB veterans and RainWaterClub experts  – to work together on Water issues and solutions.

Please find the details and register at The Water Workshop!

PS: Thanks to Sachin and Venkat for the Workshop page created in record time!