The 200th Adda walks in!

March 5th, 2010

South City Kolkata – a 31 Acre mini township becomes the 200th registered-and-activated* Adda!  Southcity

South City is located right in the heart of Kolkata – on Prince Anwar Shah road, and boasts of the tallest residential structure (35+1 storeys) in Eastern india (as of date).

We welcome this residential landmark of Eastern India to ApartmentAdda.

Aside: You bet this is one Adda where there will be complete unanimity regarding the meaning of “Adda” :)

*While many Addas register, ApartmentAdda activates them only after due validation

Search your Adda!

February 12th, 2010

The Internet has spoiled us for choice when it comes to Searching.  In ApartmentAdda, Search was limited to Residents Directory, now ApartmentAdda expands Search to Forum, Document Repository and Vendor Database. Now you will find information in your Adda that Google will not :)

762061_curiosity

Resident Forum Topic Search

Now you can search among the topics or if you know the topic number, you can search by the topic number to go directly to the topic. This will prevent the same topic from being raised multiple times.

Vendor Search

You can search on the name, service category, part of the phone or email and comments entered by user. E,g., if you search for “emergency” you can get all the emergency contacts in one shot.

Document Search

You can search on the file name, category and description. E.g., if you search for “mom” – all the documents pertaining to Minutes of Meeting will get short listed (assuming Documents with Minutes are named MoM universally!).

On future Roadmap: Search in the Admin Applications and Full Text Search for Forums.

Enjoy!

ApartmentAdda Team

Proof of the Pudding..

February 12th, 2010

..is in its eating. And the proof of a Subscription Model is in its Renewal!

The first Premium Customer of ApartmentAdda just completed 1 year of successful operation and renewed.

Two of us went to collect the payment last evening ( it’s a hop from our Office). We were handed the Cheque, and given the Voucher to sign on. Regular paperwork, but were we ECSTATIC!

The voucher was printed right from ApartmentAdda, from the Expense Tracker application being fully utilized by the Estate Manager!

We took a picture of it with a cellphone camera.. A poor picture, but oh the value!

Voucher from ApartmentAdda, to ApartmentAdda!

Voucher from ApartmentAdda, to ApartmentAdda!

Notice Manager released!

February 9th, 2010

Dear ApartmentAdda User,

Here is another reason for you to boast of your Adda – we just released another dazzling Add-On that you will not find anywhere else on the web-space!

Every Adda has its own online Ad Space – the online Notice Board. It is also one of the most frequently used Applications. We are happy to announce the release of Notice Manager Add-On which leverages the Notice Board to add value to the Association.

109551_notice_board

The Notice Manager

The Notice Manager centralizes the Notice Approval procedure, making it systematic and easy. It does so due to its integration with a robust Work-flow, the Residents List and the Income Tracker application.

Configure Categories & Rates

The Admin can configure Notice categories like  Commercial – Sales, Commercial - Rental, and set default rates to each of these categories. Also there can be Non-Commercial categories like General Announcements, Admin Notices which may not have a cost component.

Categorize

When a resident posts a notice, it comes to the Admin for review. He can categorize the notice based on the content.

Invoice

If the notice is a Commercial Notice, an Invoice is automatically posted against the Resident’s account based on the Rate configured for the category.

Collect and Publish

Once the Resident pays, the Notice can be Published after review.  The Notice becomes visible on the Notice Board and is also sent as an email to all the users of that Adda.

If you are an Association Treasurer saying ‘Voila’ at this point, we hear you!

If you are already using the Premium PRO package of  ApartmentAdda, or evaluating it, please contact us at support (at) apartmentadda (dot) com, to try out the Notice Manager Add-On for your Adda.

Bonus Enhancements

Also with this release we have released a bunch of enhancements on the Notice Posting front.

Notice Wizard

This is dedicated to the Perfectionists among us. You can save and preview the Notice multiple times and only when you are satisfied, you can publish the Notice.

File Attachments

You can make your Notices more effective now – by attaching pictures, relevant documents etc. Premium users now have an additional step in the work flow  where they can attach upto 5 documents to a Notice. The Notice with the attachments will be sent by email to all your Adda users once it is published .

Enjoy!
ApartmentAdda Team

Income Tracker update

February 1st, 2010

Dear Adda Treasurers,

Now we bring you a reason to LOVE Online Transfers made by Residents!  We’ve been hearing about your pain of matching inbound Online Transfers with the paying Apartment. The reason often is that the right Narration is either not provided by the Payer or is lost in the Bank Statement format.

We are happy to announce a minor, but highly useful upgrade to ApartmentAdda’s Income Tracker Application.

“I have paid”

Residents can now inform the Management Committee about the payment details like Transaction ID of an Electronic Transfer, Date of Transfer, Bank etc. These messages will show up on “Track Fees” page, under the link “I have paid” Intimations. This will help the Association Treasurer in identifying the Collections parked in the Suspense account easily and post the payments to the appropriate flats.

View on Resident's Dashboard

View on Resident's Dashboard (click to enlarge)

Payment Instructions

The Association can now provide instructions on payments, due dates etc. This is configurable for each Adda according to your needs. Just go to  Admin Dashboard > Income Tracker > Setup > Other, and edit the Payment Instructions. It will be visible to all Residents when they click on ‘Flat Dues’.

Customizable Payment Instructions

Customizable Payment Instructions (click to enlarge)

Enjoy your Adda!

Issue Tracker Upgraded

January 22nd, 2010

Dear ApartmentAdda Users,

In the current release you will find lot of changes in our Issue Tracker Application.

Issue Tracker is one of the most used applications by the Association members to keep track of the long running projects – like Rain Water Harvesting, Handover from Builder, Exterior Re-painting etc.

Here are the list of changes you will find in our Issue Tracker.

1. UI Improvements

We are introducing a new User Interface Widget – “Issue Card“. This issue card will have the summary details of an issue like its number, category, number of updates, and a pointer if this issue had an update since your last login. issue_card_helpAlso the bottom of the issue card indicates if you are watching that issue or not.

We have grouped the issues into separate tabs Open, In Progress and Closed and also colour coded the Issue Cards based on their priority levels.

2. Watch an Issue

Once you check the “Watch This” check box, an email alert will be sent whenever an update is made on an issue. As an admin you can keep track of issues that are driven by others.

3. Issue Report

We have introduced 3 new Issue Tracker reports. These are drill down reports so from the summary report, on clicking on an issue number a pop up is shown with all the updates on the issue. This report, like all other ApartmentAdda’s Readymade Reports are dynamic, can be exported to Excel and can be published automatically to the Notice Board in Resident’s Dashboard. This gives the residents visibility into the long running projects of the Association.

Enjoy tracking your issues!
ApartmentAdda Team

Service Tax Refund for Apartment Owners

January 15th, 2010

By Neeta Agarwal, Chartered Accountant, guest blogger of ApartmentAdda.

house-and-money

Construction of Residential Complex was brought under service tax w.e.f. 01.06.2005 and there was no ambiguity among the stake-holders at the operational level- “Any service provided or to be provided to any person, by any other person, in relation to construction of a complex is classified as Construction of Residential Service and is liable for appropriate Service Tax, as applicable.

But with the issue of the Circular 108/2009-ST dt. 29.01.2009, which states that construction of residential complex is in the nature of self-service and hence service tax is not applicable, all the stakeholders at the field level have started interpreting and giving different meaning, resulting in ambiguity, chaos & uncertainty.

However, in layman’s terms, the following points emerge on a detailed understanding & analysis of the said Circular:

1. Applicability of the Ciruclar: The Circular is applicable to all unit owners within a residential complex, who have paid service tax to their respective builders as part of the total cost of the unit.

2. Eligibility of Owners: Out of the above, only those owners are eligible for refund of service tax who have registered the property with the full value i.e. the construction cost plus share of undivided portion of land meaning that the owner did not have any rights in the unit until the execution of the Sale Deed.

3. Cut-off date for applying for Refund: The cut-off date for applying for service tax refund u/s 11B of the Central Excise Act,1944 is 1 year from the relevant date. Now,as per this section, the relevant date is the date of payment of service tax. Most of us must have paid this tax long back.Hence, it looks like our application would be time-barred.But, the Circular came only in 2009. The relevant date might be 1 year from the date of the circular as per another interpretation. So,to take the benefit of doubt,it makes sense to apply for refund within 29.01.2010 to stand a chance of getting it.

4. Two Refund options:

(i) If the builder has collected the service tax from the owners but not remitted to the Govt., then we have to take the refund from the builder itself.

(ii) If the builder has collected the service tax and remitted it to the Govt., then the question of applying to Govt. arises. The application should be in Form-R and accompanied by the following documents:

a.Copies of Agreement to Sell,Construction Agreement & the Sale Deed.

b.Certificate from the builder stating the amount of service tax paid for each unit owner as well as the proof of payment.Now, getting these is not as easy as it sounds. If one is unable to get these in the time frame, it makes sense to collect the client ledger copy showing the collection of service tax.Refund

While there is no absolute surety of refund, without applying there is no chance of refund. The law will take its own course and definitely the Board would be seized of the matter and take appropriate action to dispel the doubts for the benefit of the common man and also to augment the legitimate Service Tax due to the exchequer from this major potential service.

Note: This article aims at providing an informed & qualified opinion on the topic. Please use it as a guidance for further discussion and relevant action. You may post your questions/inputs in the Comments section below. To avail Professional Services for your Service Tax Refund, please place your request here. It is recommended that the Service Tax Refund activity is undertaken by the Association rather than each individual owner.

Complaint Tracker Upgraded

January 14th, 2010

complaint_boxDear Users,

We have upgraded one of the most used Applications in ApartmentAdda – The Complaint Tracker.

Here is a brief summary of the upgrades that went in this release.

1. Register “On-behalf of” Complaints

The complaints that are raised by phone, or verbally – can now be registered in ApartmentAdda’s complaint tracking system by the helpdesk operator/estate manager. This enables the association members to track all the complaints online – in one place and get updates of the complaints in their Email Inbox. Also the residents themselves  can track the complaint’s status online and also subscribe to the complaint update emails.

2. Granular SMS control

We have now given more granular mapping of SMS alerts to the complaint category owners. Also the text of complaint alert SMS now includes the flat details including intercom number – this enables the plumber, electricians etc. to attend to the complaints quickly without having to get back to the Maintenance Office.

3. Introducing Complaint Escalation

For each Complaint Category, the Association can set 3 levels of complaint escalation and the transition rules for the Escalation Levels. Complaint Escalation can be used effectively to monitor the efficiency of the staff and also to ensure that all complaints get serviced.

4. UI changes for viewing complaints

Now the Admin can filter complaints based on the category. Also with this release paging has been introduced for viewing closed complaints.

Enjoy!
ApartmentAdda Team

ALTER

ITABLE  `adda_complaint_category`

ADD  `cocategory_esc_no1` SMALLINT NOT NULL ,
ADD  `cocategory_owner_id2` MEDIUMINT NOT NULL ,
ADD  `cocategory_esc_no2` SMALLINT NOT NULL ,
ADD  `cocategory_owner_id3` MEDIUMINT NOT NULL ,
ADD  `cocategory_sms1` SMALLINT NOT NULL,
ADD  `cocategory_sms2` SMALLINT NOT NULL ,
ADD  `cocategory_sms3` SMALLINT NOT NULL;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 491 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 136 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 590 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 591 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1627 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1629 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1631 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1633 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1635 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1637 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1639 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1641 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1643 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1647 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1651 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1653 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1655 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1645 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1649 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1947 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1948 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1949 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1950 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1951 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1952 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 1953 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 5670 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 5549 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 5663 LIMIT 1;
DELETE FROM `adda_watch` WHERE `adda_watch`.`watch_id` = 5832 LIMIT 1;

ApartmentAdda on Bangalore Mirror Front Page!

January 6th, 2010

Print Edition snapshot

We are very happy to share with you that Bangalore Mirror has done today’s Cover Story on ApartmentAdda.com.

Our thanks goes to the tabloid, and to the many Addas that have made ApartmentAdda their online home, and have spread the good word around.

We especially thank the Adda Moderators who nurture their community with such zeal, and leave no stone unturned to make their neighbourhood a great place to live in!

We look forward to hosting many such vibrant neighbourhoods!

Here is the complete story: http://www.bangaloremirror.com/article/1/2010010620100106011220830aafc7150/Host-your-housing-society-online.html

Single Sign-on, Masking Names & Advance Realtime Notification

January 5th, 2010

Dear Adda Users,

We wish you a very happy and prosperous 2010.

Here are the new features that are available in your Adda now.

Single Sign-on

If you are a multiple home owner, you may be familiar with this: If you are registered and approved in multiple Addas, you can login once ( single sign-on) and  easily switch between the multiple Addas to which you belong. You used the Adda List drop down box below the Logout Button. However when you login, you will be logged in automatically to the first Adda you had registered in.

Not anymore.

Now you have a setting in My Profile page to select the “default Adda” you want to be logged in first. Later you can switch between the Addas from the DropDown.

Masking Names

You already have the ability to mask your phone numbers and email address. Starting today, you can mask your name also. Once you opt for this setting, your name will not show up on search, nor on the resident’s directory. However if you make any forum posts, notice etc – your name will be displayed.

Please note that the administrators of your Adda will have access to all the masked details ( name, email, phone ).

Advance Realtime Notification Settings

Earlier there was only one “Realtime Notification” checkbox in My Profile page that controlled the alerts for new forum posts, polls, notices or new file uploads.

Now we have separated the Realtime Notification option of Forum from the rest. This means that now you can choose to be instantly notified when a new poll or a notice is created but not get instant notifications when forum discussion happens. Please go to the My Profile page to update your notification settings.

Enjoy!
ApartmentAdda Team